

Could brick and mortar be the biggest winners of Amazon's AI commerce search?
Apr 7, 2025
Paramark News Desk

Credit: Amazon Nova Canvas on nova.amazon.com
Key Points
Amazon's new search strategy directs shoppers to external websites, expanding consumer options and providing Amazon with valuable shopping data.
The strategy could enable Amazon to offer 3PL fulfillment services to smaller brick-and-mortar retailers lacking online infrastructure.
Amazon's logistics expertise may attract larger partnerships, potentially allowing them to manage fulfillment for major retailers.
If Amazon can suddenly sell to the thousands of long tail brick and mortar stores that don't have the capabilities to create search functionality, that's significant.

Ben Watson
Co-Founder
,
9Bar Commerce Consultancy
Amazon's bold pivot to own search by sending shoppers directly to external websites upends how we all know and use Amazon. Their strategic redirection doesn't just expand consumer options—it gives the retail giant unprecedented access to valuable shopping data. How they leverage that data is open to speculation. Some experts imagine this could open doors to 3PL fulfillment for brick and mortar, allowing Amazon an even greater ecommerce footprint.
In a recent discussion about Amazon's latest search strategies, Ben Watson, Co-Founder of 9Bar Commerce Consultancy, offers insights into how the e-commerce giant might leverage its logistics expertise to revolutionize retail partnerships.
Another billion: Watson starts off by suggesting that Amazon’s new power from search data could extend its capabilities to serve smaller brick-and-mortar retailers that lack robust online infrastructure. "If Amazon can suddenly sell to the thousands of long tail brick and mortar stores that don't have the capabilities to create search functionality, that's significant," says Watson. "Amazon could help them clean up their data and handle the selling and fulfillment of products from their own stores, while taking a percentage—which is what they do. They take a clip on massive volume, and there's another billion dollars."
Sick of the work: Taking this concept further, Watson envisions even larger potential partnerships. "What if an executive at Kroger wakes up tomorrow and says, 'I'm sick of doing all this work. We can't make it happen. It's not profitable,'" he speculates. "Let's let Amazon come into our system and fulfill it for us. We take a percentage on all the products we have in our brick and mortar stores. They do the rest with their auction model on the front end."
What if an executive at Kroger wakes up tomorrow and says, 'I'm sick of doing all this work. We can't make it happen. It's not profitable.' Let's let Amazon come into our system and fulfill it for us.

Ben Watson
Co-Founder
,
9Bar Commerce Consultancy
Necessary infrastructure: According to Watson, Amazon already possesses the necessary infrastructure for such expansion. "They have a logistical delivery service. They've already got the hardware set up for the auction model. They have the best auction in the world where the best product wins. No other platform can say that."
Holding attention: Watson also highlights how Amazon's recent search expansion helps them generate industry conversation and attention dominance. "The other side of this that keeps advertisers guessing and agencies talking about Amazon is the amount of chatter," Watson notes. "You look at the conversation about Amazon versus Walmart.com—it's 99% to 1% maybe. That's part of their magic too. They need to keep that conversation and intrigue going. It's free publicity for them."
Related articles

AI
Adobe adds AI agents to its Experience Platform
Mar 25, 2025
Paramark News Desk

AI
Meta said to be planning standalone AI app to rival OpenAI and Google
Mar 11, 2025
Paramark News Desk

AI
In an effort to hyper-personalize, brands have opportunity to make customers feel heard
Mar 11, 2025
Paramark News Desk

AI
OpenAI hopes GPT-5 will be the boost it needs as competitors close in
Feb 17, 2025
Paramark News Desk
Load More

Solutions
© 2025 Paramark, Inc.

Could brick and mortar be the biggest winners of Amazon's AI commerce search?
Apr 7, 2025
Paramark News Desk

Credit: Amazon Nova Canvas on nova.amazon.com
Key Points
Amazon's new search strategy directs shoppers to external websites, expanding consumer options and providing Amazon with valuable shopping data.
The strategy could enable Amazon to offer 3PL fulfillment services to smaller brick-and-mortar retailers lacking online infrastructure.
Amazon's logistics expertise may attract larger partnerships, potentially allowing them to manage fulfillment for major retailers.
If Amazon can suddenly sell to the thousands of long tail brick and mortar stores that don't have the capabilities to create search functionality, that's significant.

Ben Watson
Co-Founder
,
9Bar Commerce Consultancy
Amazon's bold pivot to own search by sending shoppers directly to external websites upends how we all know and use Amazon. Their strategic redirection doesn't just expand consumer options—it gives the retail giant unprecedented access to valuable shopping data. How they leverage that data is open to speculation. Some experts imagine this could open doors to 3PL fulfillment for brick and mortar, allowing Amazon an even greater ecommerce footprint.
In a recent discussion about Amazon's latest search strategies, Ben Watson, Co-Founder of 9Bar Commerce Consultancy, offers insights into how the e-commerce giant might leverage its logistics expertise to revolutionize retail partnerships.
Another billion: Watson starts off by suggesting that Amazon’s new power from search data could extend its capabilities to serve smaller brick-and-mortar retailers that lack robust online infrastructure. "If Amazon can suddenly sell to the thousands of long tail brick and mortar stores that don't have the capabilities to create search functionality, that's significant," says Watson. "Amazon could help them clean up their data and handle the selling and fulfillment of products from their own stores, while taking a percentage—which is what they do. They take a clip on massive volume, and there's another billion dollars."
Sick of the work: Taking this concept further, Watson envisions even larger potential partnerships. "What if an executive at Kroger wakes up tomorrow and says, 'I'm sick of doing all this work. We can't make it happen. It's not profitable,'" he speculates. "Let's let Amazon come into our system and fulfill it for us. We take a percentage on all the products we have in our brick and mortar stores. They do the rest with their auction model on the front end."
What if an executive at Kroger wakes up tomorrow and says, 'I'm sick of doing all this work. We can't make it happen. It's not profitable.' Let's let Amazon come into our system and fulfill it for us.

Ben Watson
Co-Founder
,
9Bar Commerce Consultancy
Necessary infrastructure: According to Watson, Amazon already possesses the necessary infrastructure for such expansion. "They have a logistical delivery service. They've already got the hardware set up for the auction model. They have the best auction in the world where the best product wins. No other platform can say that."
Holding attention: Watson also highlights how Amazon's recent search expansion helps them generate industry conversation and attention dominance. "The other side of this that keeps advertisers guessing and agencies talking about Amazon is the amount of chatter," Watson notes. "You look at the conversation about Amazon versus Walmart.com—it's 99% to 1% maybe. That's part of their magic too. They need to keep that conversation and intrigue going. It's free publicity for them."
Related articles

AI
Adobe adds AI agents to its Experience Platform
Mar 25, 2025
Paramark News Desk

AI
Meta said to be planning standalone AI app to rival OpenAI and Google
Mar 11, 2025
Paramark News Desk

AI
In an effort to hyper-personalize, brands have opportunity to make customers feel heard
Mar 11, 2025
Paramark News Desk

AI
OpenAI hopes GPT-5 will be the boost it needs as competitors close in
Feb 17, 2025
Paramark News Desk
Load More

Solutions